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What our customers say

Overall Rating
(46)
"Driver arrived early by 15 mins and told us he was ready when we were. Easy to use would recommend."
14 Oct 2022
"Good driver"
28 Aug 2022
"Fantastic service and nice driver"
12 Aug 2022
"All went well, only had to wait 5-10 mins once in car park "
06 Jun 2022
"Very respectful. Felt safe. Highly recommend. Gave tip. "
10 Apr 2022
View all reviews
Testimonials 3.9/5 based on 46 reviews
"the driver never turned up, how do I request a refund now?"
03 Jan 2023
Verified Rider
"The taxi never came and my money has not been refunded."
18 Oct 2022
Verified Rider
"The taxi never came and my money has not been refunded."
18 Oct 2022
Verified Rider
"Driver arrived early by 15 mins and told us he was ready when we were. Easy to use would recommend."
14 Oct 2022
Verified Rider
"Not as high market as last time but was on tune and driver polite "
03 Oct 2022
Verified Rider
"Good driver"
28 Aug 2022
Verified Rider
"Fantastic service and nice driver"
12 Aug 2022
Verified Rider
"All went well, only had to wait 5-10 mins once in car park "
06 Jun 2022
Verified Rider
"He was about 10 minutes late and I wasn't sure whereto meet him. he found me in the end. I gave him 5 pounds tip"
19 May 2022
Verified Rider
"Very respectful. Felt safe. Highly recommend. Gave tip. "
10 Apr 2022
Verified Rider
"great"
29 Sep 2021
Verified Rider
"I’ll admit that I was a bit dubious about paying a lump of money up front to a cab firm I’ve never heard of but that was put to rest as soon as I made the booking. Excellent email communication confirming the booking, the designation of the driver and on the night when the taxi arrived. The taxi wasn’t for me but those that travelled commented that all went without a hitch. "
13 Sep 2021
Verified Rider
"All very good service would use again. "
04 Aug 2021
Verified Rider
"The driver did not show and you took my payment in advance - phone number recovered via text went to different companies who all denied the booking... service is beyond terrible. I expect a very prompt refund for this as were greatly inconvenienced."
04 May 2021
Verified Rider
"Unfortunately my original booking through Taxicode was cancelled and I am still to receive my refund so whilst the replacement taxi service were good I would strongly advise people not to use this service"
30 Nov 2020
Verified Rider
"It was average. "
31 Aug 2020
Verified Rider
"The driver was waiting at the arrivals on time and the journey with him was very pleasant "
30 Dec 2019
Verified Rider
"My 18 year old daughter, could not find driver, he was over 30 mins late, then she overheard that he had been asleep. Not good for the price paid, flight got in early but they waited 1.5 hours before getting in cab. I think a refund should be issued, it is not on leaving two x 18 year olds who thought they were stranded at Manchester late at night."
19 Dec 2019
Verified Rider
"Timely and polite"
10 Oct 2019
Verified Rider
"This was a last minute emergency booking. The driver was on time, very helpful and friendly. All in all we couldn't have asked for a better service, in what was stressful circumstances for us. "
06 Oct 2019
Verified Rider
"good service"
28 Sep 2019
Verified Rider
"The driver was +25 minutes late to take me to the airport, no one give me a call to know what was going on, I had to call you a couple of times times and the answer was, yes he'll soon be there, not even an orientative time frame. Of course once he picked me up we found several roads under works so he had to take the slowest routes with a lot of traffic which made the journey way longer than usual, which I understand it's not his fault, but had he been on time, the stress levels would have been way lower. Otherwise, the driver was quite nica and the car was comfortable. "
04 Sep 2019
Verified Rider
"Pleasant guy, comfortable ride"
12 Aug 2019
Verified Rider
"The driver was a little late, but he apologised, and did everything possible to get me to the train on time. We also had great conversation and a good time on a long drive."
25 Jul 2019
Verified Rider
"Driver was late and had to ask us directions for where we were going. Our original booking was cancelled and we were told we had to rebook and we have now been charged twice"
21 Jul 2019
Verified Rider
"N/a"
14 Jul 2019
Verified Rider
"..."
08 Jul 2019
Verified Rider
"Excellent service - thank you "
23 May 2019
Verified Rider
"Excellent all around, on time, clean and comfortable car"
23 May 2019
Verified Rider
"Must of had, 4 5 emails to pay even though chose cash. No car turned up at half 12 on Wednesday, rang the company, who told me they did not have a booking for me, even though booked online, and have screenshots of my booking. So to receive this now, after I had spoken and had to hire another taxi, I want all my details taken off your page, email phone number ect. As I should not have even received this email, as company knew no car turned up. I was just being hounded to pay online even though I chose cash. That's my experience from this taxi firm. Won't use again. "
19 May 2019
Verified Rider
"A pleasant surprise, excellent service. "
07 May 2019
Verified Rider
"The taxi driver was on time, and drove us to our destination in both way at the right place."
06 May 2019
Verified Rider
"the taxi got me home but WHY did the driver feel the need to take me to a cashpoint and charge me an extra £25 which I paid in cash ??? I believe my card was charged £43.50 as expected. The journey was fine otherwise. I will not be using this method of booking again unless this is resolved. Thanks, Stewart Carter."
26 Apr 2019
Verified Rider
"Got us there bang on time!"
19 Apr 2019
Verified Rider
"No faults to the journey"
19 Apr 2019
Verified Rider
"The gentleman driving spoke poor English. So communication was hard to find out where he was and why he wasn't on time. Secondally the communication as in not having anyone ring, let me know where he was! Just appalling. I rang three times. Twice I was put through to him. The third the taxi company. Who were short and blunt and no apology given. It was OVERPRICED. Luckily for this company Uber wasn't in the area so I couldn't request a pick up from them but it was 1/3-2/3's cheaper for the same service. Plus they ring you! The booking was awful. 40 minutes after I booked it told me I tried to cancel when I really did not! And then after 2 calls to customer services to find out it was due to no driver being assigned just yet. Made me irate to begin with! Please follow this trail and ask the company to sort out their drivers and to have a basic idea of where they are going and to communicate a lot better! Luckily my passenger made her train and wasn't delayed further for her concert! Please contact me on jackt157@hotmail.com or 07480749724. If compensation is possible! £29 was a OVERPRICED RIP OFF for such a poor service."
30 Mar 2019
Verified Rider
"."
25 Feb 2019
Verified Rider
"Good service "
16 Jan 2019
Verified Rider
"Excellent service, on time, courteous and good drivers. "
12 Jan 2019
Verified Rider
"Very good service. Pre-booked for New Year's Eve. Had a call to say taxi on the way and then text with details of the vehicle. Would recommend and use again."
04 Jan 2019
Verified Rider
"i have to say the driver contacted me when just leaving the aircraft,he meet me as arranged 10 mins later,his audi A6 S line in white is a credit to him as it was spotlessly clean and fresh,The driver was absolutely brilliant,i could not say enough, Thank you Barry"
21 Oct 2018
Verified Rider
"No comment"
14 Oct 2018
Verified Rider
"Driver was over an hour late, when we tried to contact the company there was no answer and then a text message was sent with a number to phone the driver. Once the driver arrived he couldn't understand where to meet us, so had to walk for 15mins to find. We missed business meeting that had went to Manchester specifically for. We will not be using this service again and will be recommending that no other company does."
01 Oct 2018
Verified Rider
"Driver was there on time. Great journey. Thanks "
31 Aug 2018
Verified Rider
"I booked this for my daughter the man who took her to Alton Towers from the station was fine however The lady who picked my daughter up from Alton towers drove too fast, and in fact so badly my daughter was really shaken up and frightened that they would be involved in an accident therefore I would not recommend. "
20 Aug 2018
Verified Rider
"Had to ask the driver to slow down twice ,"
30 Dec 2017
Verified Rider
"the driver never turned up, how do I request a refund now?"
03 Jan 2023
Verified Rider
"The taxi never came and my money has not been refunded."
18 Oct 2022
Verified Rider
"The taxi never came and my money has not been refunded."
18 Oct 2022
Verified Rider
"Driver arrived early by 15 mins and told us he was ready when we were. Easy to use would recommend."
14 Oct 2022
Verified Rider
"Not as high market as last time but was on tune and driver polite "
03 Oct 2022
Verified Rider
"Good driver"
28 Aug 2022
Verified Rider
"Fantastic service and nice driver"
12 Aug 2022
Verified Rider
"All went well, only had to wait 5-10 mins once in car park "
06 Jun 2022
Verified Rider
"He was about 10 minutes late and I wasn't sure whereto meet him. he found me in the end. I gave him 5 pounds tip"
19 May 2022
Verified Rider
"Very respectful. Felt safe. Highly recommend. Gave tip. "
10 Apr 2022
Verified Rider
"great"
29 Sep 2021
Verified Rider
"I’ll admit that I was a bit dubious about paying a lump of money up front to a cab firm I’ve never heard of but that was put to rest as soon as I made the booking. Excellent email communication confirming the booking, the designation of the driver and on the night when the taxi arrived. The taxi wasn’t for me but those that travelled commented that all went without a hitch. "
13 Sep 2021
Verified Rider
"All very good service would use again. "
04 Aug 2021
Verified Rider
"The driver did not show and you took my payment in advance - phone number recovered via text went to different companies who all denied the booking... service is beyond terrible. I expect a very prompt refund for this as were greatly inconvenienced."
04 May 2021
Verified Rider
"Unfortunately my original booking through Taxicode was cancelled and I am still to receive my refund so whilst the replacement taxi service were good I would strongly advise people not to use this service"
30 Nov 2020
Verified Rider
"It was average. "
31 Aug 2020
Verified Rider
"The driver was waiting at the arrivals on time and the journey with him was very pleasant "
30 Dec 2019
Verified Rider
"My 18 year old daughter, could not find driver, he was over 30 mins late, then she overheard that he had been asleep. Not good for the price paid, flight got in early but they waited 1.5 hours before getting in cab. I think a refund should be issued, it is not on leaving two x 18 year olds who thought they were stranded at Manchester late at night."
19 Dec 2019
Verified Rider
"Timely and polite"
10 Oct 2019
Verified Rider
"This was a last minute emergency booking. The driver was on time, very helpful and friendly. All in all we couldn't have asked for a better service, in what was stressful circumstances for us. "
06 Oct 2019
Verified Rider
"good service"
28 Sep 2019
Verified Rider
"The driver was +25 minutes late to take me to the airport, no one give me a call to know what was going on, I had to call you a couple of times times and the answer was, yes he'll soon be there, not even an orientative time frame. Of course once he picked me up we found several roads under works so he had to take the slowest routes with a lot of traffic which made the journey way longer than usual, which I understand it's not his fault, but had he been on time, the stress levels would have been way lower. Otherwise, the driver was quite nica and the car was comfortable. "
04 Sep 2019
Verified Rider
"Pleasant guy, comfortable ride"
12 Aug 2019
Verified Rider
"The driver was a little late, but he apologised, and did everything possible to get me to the train on time. We also had great conversation and a good time on a long drive."
25 Jul 2019
Verified Rider
"Driver was late and had to ask us directions for where we were going. Our original booking was cancelled and we were told we had to rebook and we have now been charged twice"
21 Jul 2019
Verified Rider
"N/a"
14 Jul 2019
Verified Rider
"..."
08 Jul 2019
Verified Rider
"Excellent service - thank you "
23 May 2019
Verified Rider
"Excellent all around, on time, clean and comfortable car"
23 May 2019
Verified Rider
"Must of had, 4 5 emails to pay even though chose cash. No car turned up at half 12 on Wednesday, rang the company, who told me they did not have a booking for me, even though booked online, and have screenshots of my booking. So to receive this now, after I had spoken and had to hire another taxi, I want all my details taken off your page, email phone number ect. As I should not have even received this email, as company knew no car turned up. I was just being hounded to pay online even though I chose cash. That's my experience from this taxi firm. Won't use again. "
19 May 2019
Verified Rider
"A pleasant surprise, excellent service. "
07 May 2019
Verified Rider
"The taxi driver was on time, and drove us to our destination in both way at the right place."
06 May 2019
Verified Rider
"the taxi got me home but WHY did the driver feel the need to take me to a cashpoint and charge me an extra £25 which I paid in cash ??? I believe my card was charged £43.50 as expected. The journey was fine otherwise. I will not be using this method of booking again unless this is resolved. Thanks, Stewart Carter."
26 Apr 2019
Verified Rider
"Got us there bang on time!"
19 Apr 2019
Verified Rider
"No faults to the journey"
19 Apr 2019
Verified Rider
"The gentleman driving spoke poor English. So communication was hard to find out where he was and why he wasn't on time. Secondally the communication as in not having anyone ring, let me know where he was! Just appalling. I rang three times. Twice I was put through to him. The third the taxi company. Who were short and blunt and no apology given. It was OVERPRICED. Luckily for this company Uber wasn't in the area so I couldn't request a pick up from them but it was 1/3-2/3's cheaper for the same service. Plus they ring you! The booking was awful. 40 minutes after I booked it told me I tried to cancel when I really did not! And then after 2 calls to customer services to find out it was due to no driver being assigned just yet. Made me irate to begin with! Please follow this trail and ask the company to sort out their drivers and to have a basic idea of where they are going and to communicate a lot better! Luckily my passenger made her train and wasn't delayed further for her concert! Please contact me on jackt157@hotmail.com or 07480749724. If compensation is possible! £29 was a OVERPRICED RIP OFF for such a poor service."
30 Mar 2019
Verified Rider
"."
25 Feb 2019
Verified Rider
"Good service "
16 Jan 2019
Verified Rider
"Excellent service, on time, courteous and good drivers. "
12 Jan 2019
Verified Rider
"Very good service. Pre-booked for New Year's Eve. Had a call to say taxi on the way and then text with details of the vehicle. Would recommend and use again."
04 Jan 2019
Verified Rider
"i have to say the driver contacted me when just leaving the aircraft,he meet me as arranged 10 mins later,his audi A6 S line in white is a credit to him as it was spotlessly clean and fresh,The driver was absolutely brilliant,i could not say enough, Thank you Barry"
21 Oct 2018
Verified Rider
"No comment"
14 Oct 2018
Verified Rider
"Driver was over an hour late, when we tried to contact the company there was no answer and then a text message was sent with a number to phone the driver. Once the driver arrived he couldn't understand where to meet us, so had to walk for 15mins to find. We missed business meeting that had went to Manchester specifically for. We will not be using this service again and will be recommending that no other company does."
01 Oct 2018
Verified Rider
"Driver was there on time. Great journey. Thanks "
31 Aug 2018
Verified Rider
"I booked this for my daughter the man who took her to Alton Towers from the station was fine however The lady who picked my daughter up from Alton towers drove too fast, and in fact so badly my daughter was really shaken up and frightened that they would be involved in an accident therefore I would not recommend. "
20 Aug 2018
Verified Rider
"Had to ask the driver to slow down twice ,"
30 Dec 2017
Verified Rider
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